Job Summary:

This is a professional level position involving the supervision of the direct care staff.

Job Description:

Duties and Responsibilities: The work duties and responsibilities of the position of Qualified Professional (QP) include, but are not limited to, the following:

• Supervise, train and evaluate assigned direct care staff working with individuals served by Reach who are enrolled with the Innovations Waiver program.
• Evaluate the consumer’s needs.
• Participate in the development of the Individualized Support Plan for all individuals assigned.
• Develop habilitative goals with consumer and/or consumer’s family.
• Monitor progress and revise goals with consumer and/or consumer’s family.
• Provide family home visits to ensure program compliance and family/consumer satisfaction and/or schedule face-to-face visits with staff in all service locations.
• Assure consumer/family confidentiality.
• Monitor and submit all required documentation in a timely manner.
• Report the need for protective services of a child/adult with disabilities due to suspected abuse, neglect, or exploitation.
• Receive continuing education on issues pertaining to persons with disabilities.
• Report the need for protective services of a child/adult with disabilities due to suspected abuse, neglect, or exploitation.
• Attend Innovations waiver training classes and/or provider meetings as directed by the Reach President.
• Monitoring and updating consumer files
• Monitoring and preparing AFL privileging files for audits and compliance
• Printing and calculating client authorizations
• Other projects and responsibilities may be added at the discretion of the agency

All job requirements will be the sole responsibility of the employee to obtain and, if applicable, keep current.  Furthermore, any training and qualifications below, whether mandatory or preferred, will be at the employee’s own personal expense.

Training and Qualifications:

• Graduation from a four year college or university, in a discipline related to developmental disabilities, with at least one year of supervised habilitative experience; or, graduation from a four year college or university in a human service field and two years of supervised habilitative experience working with individuals with developmental disabilities; or,  graduation from a four year college or university in a field other than one related to developmental disabilities and at least four years of full-time, post-bachelor’s degree accumulated MH/DD/SAS experience with the population served; or, a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing with four years of full-time accumulated experience in MH/DD/SA with the population served.
• Knowledge of fundamental principles, techniques, and methods in developmental disabilities which include experience in the assessment and development of outcomes and activities.
• Current CPR/First Aid Certification.
• Current Blood Borne Pathogens/Universal precautions training.
• Must successfully complete Core Competencies and required refresher training.
• Satisfactory criminal record check.
• Satisfactory Healthcare Registry check.
• Valid North Carolina driver’s license, satisfactory driving record check and acceptable level of automobile liability insurance.
• Provide your own transportation to perform any duties above.
• Ability to be flexible.
• The supervisor and the employee shall develop an individualized supervision plan upon hiring. The parties shall review the plan annually.

Additional Skills:

• The QP is a critical position in the Reach organization.  The QP serves as a point of contact for both consumers and staff of the agency and is responsible for the documentation that ensures compliance with waiver requirements.  The position requires the ability to problem-solve, create and maintain schedules of supervision visits, and meet deadlines.  Excellent communication and writing skills are necessary.
• The QP is expected to interact professionally with LME/MCO Care Coordinators, other community/agency representatives and members of each consumer’s treatment team.
• A case load will be assigned to each QP, to include staff who are assigned to the Day Program, an AFL or consumer home, the community setting. QP staff may also be assigned to support the activities of the consumer’s Individual Support Plans, including documentation.  All staff employed by Reach must be supervised on a quarterly basis, with documentation provided on the Clinical Supervision Log.  Supervision includes both a training topic and performance evaluation as well as a review of the employee’s progress toward completing assigned Relias training and the personal learning goal.  Further, for those consumers served in an AFL or a family residence, the Clinical Supervision Log also includes review of safety features and requirements as described in the waiver documents.  That component of the supervision form must be completed on a monthly basis.
• For consumers served by multiple staff and/or in multiple locations, the QP is expected to create a schedule such that the quarterly supervision is completed for all staff and includes all service locations
• For the QP assigned to the development and assessment of short-range goals for each consumer, there are no supervision requirements nor home visits, but rather participation in the annual ISP meeting where the long-range goals are developed.  Documentation of the progress toward, or revision of, short-range goals are report on a quarterly basis, beginning with the implementation of each ISP.
• Reach expects that the QPs will appreciate the importance of the staff support and evaluation component of their position.  The quality and effectiveness of staff is directly related to the superior services that the agency is committed to providing.  In turn, the QPs will be provided with training and support to perform their job at the highest level.